How do you react to conflict? How do you respond when a crisis occurs in your organization? In your family?
If you are anything like me, you want to hide behind your desk, close your office door, take the telephone off the hook and ignore emails.
When dealing with a crisis, a good working rule is that the less you want to be around people, the more you need to be around people.
Being approachable allows people to feel safe around you.
And when tension is thick and emotions are high, people need to know that you will listen to their concerns.
It is essential to be visible. As a leader, be willing to meet people on their terms.
Being approachable and visible is a move in the right direction for resolving a crisis in your family or your organization.